Datalyticx delivers AI-driven insights

Datalyticx delivers AI driven insights

Datalyticx delivers AI-driven insights from customer interactions across all channels, empowering MENA businesses to enhance customer experience, reduce churn, and boost loyalty.

Digital communications analysis, voice analytics, and media monitoring with Industry-Focused SLMs

Digital communications analysis, voice analytics, and media monitoring with Industry-Focused SLMs

We offer AI-driven solutions designed to address the specific needs of your business

Explore our solutions to see how we can help you improve customer experience, employee engagement, media intelligence, and operational efficiency

Customer and Employee Experience

Our CX and EX solutions decode the complexities of digital communication, from social media interactions to call center data, enabling businesses to understand customer behavior, sentiment, and preferences. This leads to improved customer satisfaction, faster response times, and higher retention rates.

Media Intelligence

With our Social Media and Digital Media Media solutions, Stay ahead of the conversation with our real-time analysis of social media and digital content. We help you monitor brand sentiment, track industry trends, and manage your reputation effectively, ensuring you can respond to emerging issues swiftly and strategically.

Generative AI

Our Small Language Models (SLMs) and Conversational AI chatbots offer industry-specific analysis and automated customer interactions, providing precise insights and enhancing decision-making processes. Whether it’s fraud detection in banking or improving patient outcomes in healthcare, our generative AI solutions drive operational efficiency and accuracy.

RESTful APIs

Enhance your existing workflows by integrating our powerful developer APIs, which unlock the full potential of speech-to-text (STT) conversion, sentiment analysis, and media intelligence. Our solutions accurately transform spoken language into text and analyze emotions in real time, providing valuable insights. With support for multiple languages, you can engage a diverse global audience.

Customer Experience Solutions

We specialize in transforming vast amounts of communication data into actionable insights

CX - Digital Communication

  • Customer Satisfaction Improvement
  • Reduction in Response Time
  • Enhanced Personalization
  • CX - Call Center

  • First Call Resolution Rate Increase
  • Customer Retention Rate
  • Sales Performance Boost
  • CX - Survey

  • Net Promoter Score (NPS) Increase
  • Customer Feedback Response Rate
  • Targeted Improvement Initiatives
  • CX - Use Cases

  • Banking, Telecom, Aviation, Retail
  • Public/Government, Energy, Healthcare
  • Unleash the Full Potential of our Generative AI Solutions

    AI-produced insights to discover not only where there are problems, but also what’s causing them.

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